Faq's
— Questions
Frequently Asked
Yes. Every batch is third-party HPLC-tested at 99%+ purity. A full Certificate of Analysis is included with every order and available for download on each product page. We don’t do fine print — what you see is what you get.
Orders placed before 1PM PST Monday through Saturday ship the same day via USPS Priority Mail (2-3 business days). Free shipping on orders over $175.
We’re here to help. If you experience any issue with your order — whether it’s a shipping concern, a damaged item, or anything else — please email us at support@pinkpeptides.net with the following information:
- Your full name
- Order number
- Email address associated with the order
- A detailed description of the issue
Our team will review your case and respond within 24–48 business hours. We’re committed to making things right.
Due to the nature of research peptides and the strict quality-control standards we uphold, all sales are final. We cannot accept returns once a product has shipped. However, if your order arrives damaged or you received the wrong item, please contact our Resolution Center within 7 days of delivery and we’ll work with you to resolve the issue promptly.
Yes! Once your order ships, you’ll receive a confirmation email with your USPS tracking number. You can track your package in real time through the USPS website or app. If you haven’t received a tracking email within 24 hours of placing your order, please check your spam folder or contact us.
No. All products sold by Pink Peptides are strictly for in-vitro research and laboratory use only. They are not intended for human or animal consumption, and are not to be used as food, drugs, or cosmetics. By purchasing, you confirm that you understand and agree to these terms.
At this time, Pink Peptides ships within the United States only. We’re working on expanding our shipping options in the future. Stay tuned for updates by following us or checking back on our website.
We accept all major credit and debit cards through our secure payment processor. All transactions are encrypted and processed securely. If you experience any issues at checkout, please contact us and we’ll be happy to assist.